It can be deployed on multiple servers or virtual machines across a network and operates as one single system, sharing a common, single database. Univerge 3c supports many features in a single integrated software application while other vendors solutions frequently require multiple external servers. The univerge 3c software is also the core of necs univerge cloud services offer introduced in 20. Below are highlights of the new univerge sv9100 for smbs. Univerge 3c, its unified communications solution, is a softwarebased internet protocol private branch exchange ippbx, meaning a system that connects a businesss extensions with the public switched telephone network pstn via the internet. With the help of capterra, learn about univerge 3c, its features, pricing information, popular comparisons to other unified communications products and more. He calls pauls office number, as single number reach ensures this contacts all his active devices. Univerge 3c, necs softwarebased ippbx, is a unified communication and collaboration solution. Users benefit from a single contact number across multiple devices, including seamless. Providing intuitive interfaces, this solution is innovative yet reassuringly easy to. Not only can we support you we can deliver it in a number of ways including managed services. Dealer name, phone number, and address may optionally be entered as well.
The univerge 3c mobile client helps you manage, in real time, multimedia communications including voip, instant messaging, presence. Univerge sv9100 for smbs univerge sv9100 builds on necs earlier sv8100 platform designed for smbs. Allinone employee, operator and contact center unified communications suite for necs univerge 3c and univerge sv9300 communications platforms. The univerge 3c is necs unified communications solution targeting small and large enterprises. On the site information page, you must, at a minimum, enter the site name and a site phone number.
Reportedly, some univerge 3c features most popular with the staff are. Univerge 3c unified communications and collaboration. Univerge 3c s user centric architecture makes individuals reachable on multiple devices, with calls being delivered on the devices of their choice. Please contact your univerge 3c distributor for details. Univerge 3c redefining enterprise communications univerge 3c is a single software application that provides an organization with rich telephony pbx, pstn, voip and voice features, sessioncall control, voicemail, instant messaging, presence information, unified communications, web.
As a single software application, it delivers the essential tools to increase workforce productivity by making it easy for users in different roles to. The univerge 3c enables anywhere, anytime access and operates across premises, cloud or hybrid environments, ensuring business continuity through a single application platform. The latest univerge 3c mobility features provide the option to use any combination of ip phone or any phone number, such as a cell phone or home office phone, as their telephony media device. Cisco unified communications manager vs univerge 3c 2020. Nec ucaas is the companys hosted version of its univerge 3c softwarebased unified communications and collaboration onpremises solution. As a single software application which operates across premise, cloud or hybrid environments, it delivers a complete communications solution that can be tailored to any organizations needs for highly reliable and secure services. Utilizing the univerge 3c desktop or mobile clients, users can see the status of a call, regardless of where they choose to take it. Thats why nec has developed univerge 3c powerful and innovative ip telephony, unified communications and collaboration software brought together in a single solution. Necs univerge 3c uc client nec is a global leader in telecommunications and it. Users can move calls between devices and control when they answer them. The univerge 3c mobile client is a unified communications application that works along with your workplaces univerge 3c unified communications system that provides voice over ip voip pbx, soft phone and unified communications services for the enterprise. It enables anywhere, anytime access for increased efficiency and productivity and supports call control and uc features for mobile and remote workers. Univerge 3c s mobility solutions enable workers to stay connected and productive from any location.
Bct looks to the univerge 3c system in order to know what options and capacities are enabled. Univerge 3c is a complete, softwarebased, unified communications and. Univerge 3c redefining enterprise communications 10 univerge 3c is designed to be embedded in todays it architectures meeting all the needs for operational ef. In todays flexible and fastmoving business environment, employees are never in one place for very long. Nec univerge 3c univerge 3c is a complete, software based unified communications and collaboration solution that redefines the way you communicate. Registration method static registration is utilized between the univerge 3c and the xo. Tokyo, aug 21, 20 business wire nec corporation nec today announced the availability of version 8. Univerge 3c is a complete, softwarebased, unified communications and collaboration solution that redefines the way a business and individuals communicate. Nec has developed univerge 3c a powerful and innovative ip telephony, uni. Conferencing, the call attendant programming, the way a directory phone number is offered but will also reach out to other assigned phone numbers, the easy call routing, missed calls information, using the soft keys, and fast 4digit dialing that is currently consistent. Single numbermailbox enables a single phone number for. Scl univerge 3c uc client user guide latest booklet. When making a call to an external number you can use the dial pane on the ucclient.
Using the univerge 3c administrator, expand the duvoice trunk and right click on port 1 and choose view properties. Nec swa psa 3c unit nec univerge software assurance. Using the univerge 3c administrator, expand the duvoice trunk and highlight the routing number below the port and press delete. Univerge 3c optionally offers fixed mobile convergence solution providing seamless roaming on and off campus. The univerge 3c licensing server is used to generate these licenses and the same xml license file used and imported to the univerge 3c system is used to support the bct licensing. The latest univerge 3c delivers empowered mobility, enabling users to utilize any combination of ip phone or any phone number, such as a cell phone or home office phone, as their telephony media device. With necs univerge 3c, a single software application platform that. Rich presence allows users to locate and identify another users availability and contact them on their preferred device. Univerge 3c is a single software application that provides an organization with an ippbx, voice features, voicemail, unified messaging.
Designed primarily to serve small size businesses, this. Single numbermailbox enables a single phone number for multiple devices like. We can monitor the solutionprovide any professional services along the waymanage. Univerge 3c allows employees to connect from any location, on virtually any device, and collaborate. Gartner also believes that nec has developed a forwardlooking ucc architecture based on the 3c software platform. Integral softwarebased mobility and new smart phone and tablet clients top the list of powerful new capabilities that empower enterprise workforces. Univerge 3c redefining enterprise communications 10 univerge 3c is designed to be embedded in todays it architectures meeting all the needs for operational efficiency, security and it governance. Single number mailbox supplies users with a single phone number to distribute to all contacts and combines mobile and office phone messages into a. The univerge 3c mobile client is a unified communications application that works along with your workplaces univerge 3c unified communications.
Univerge 3c is a complete, software based, unified communications and collaboration solution that redefines the way a business and individuals communicate. Univerge 3c is a complete, softwarebased unified communications and. Univerge 3c combines with other solutions, such as thin clients, ft servers. It enables anywhere, anytime access for increased efficiency and productivity and. Univerge 3c uc client delivers a comprehensive set of easytouse communication and collaboration features that are integrated into a single unified communications client. By implementing univerge 3c, a single software application platform that delivers a fully functional ippbx along with a complete set of voice features and sophisticated unified. Look for more on the sv9300 and sv9500 in an upcoming issue. Nec umobility is a sip client that registers to your nec voice platform sl1100, nec sv810083008500, sv910093009500 and univerge 3c and enables your smart phone or tablet to act like your office phone. Nec univerge 3c univerge 3c is a complete, softwarebased unified communications and collaboration solution that redefines the way you communicate. Our platform, impactecs, gives companies the tools to expand their modeling and analysis capabilities beyond traditional erp.
Pcs, univerge 3c enables anywhere, anytime access for increased efficiency and productivity and supports call control and uc features for mobile and remote workers. Wireless lan and ip dect terminals are supported as ip clients to ensure that important calls are never missed while people are on the move. Although nec comes from a proud hardware heritage, this conference was about software. Cisco unified communications manager vs univerge 3c. In addition to running on major desktop operating systems windows and mac os x, univerge 3c also runs on ios and android for mobile access. Customer service is paramount thats why batts communication offers you a way to handle high call volumes with a minimum number of resources to enhance productivity and improve customer service. By focusing on the needs of finance and operations leaders and practitioners, 3c software has established itself as a leading provider of cost and profitability solutions to some of the worlds most recognizable brands. Currently, 3c does not support referbased transfers. Intelligence digium toshiba teleware nec has developed a forward looking ucc architecture based on the 3c software platform. Univerge 3c voice mail 3c voice mail univerge univerge 3c web univerge 3c web administration application administration application univerge media gateways or.
Univerge 3c virtualizes communication and collaboration services whether deployed in a data centre, spread across an organization or hosted in the cloud. On the tenant information page, enter the extension or hunt group number for the operator. Univerge 3cs mobility solutions enable workers to stay connected and productive from any location. When making a call to a 3c user you can simply press the cal icon next to their contact details and this will send the call out via your desk phone. Univerge 3c is a single software application that provides. Univerge 3c is a single software application that provides organizations with ip pbx services, voicemail, unified messaging, collaboration tools, video conferencing, auto attendant features and much more unlike most uc products, the univerge 3c platform is not linuxbased but is. Univerge 3c is a combined unified communications, collaboration and software services platform for businesses of all sizes and cloud operators. Nec has always been a leader in smart hospitality solutions, now their award winning univerge 3c software platform has been tailored specifically for the midsized hotel market in a new univerge 3c for hospitality.
Univerge 3c and univerge cloud services were announced in q1, effectively sold to the dealers in q2, with a roadmap of additional capabilities planned throughout the year. If you have more than one device if you hover over the call icon you can select the device in which you wish to use. They can be at the office, between appointments, on business travel or working from home or in a cafe. Basic agent supports inbound voicecentric acd queuing and routing with skillsbased routing and realtime and historical reporting. This comprehensive solution delivers a fully functional ippbx along with a complete set of voice features and sophisticated unified communications uc and collaboration applications that. Smart communications for small and medium businesses designed specifically to work on necs univerge sv9100, the embedded contact centers unique integration is the result.
Nec launches next generation univerge sv9000 series. Flexibility is a key attribute of necs univerge 3c. Nec is a global leader in telecommunications and it. Univerge 3c is a complete, softwarebased unified communications and collaboration solution that redefines the way you communicate enables anywhere, anytime access, operates. Please check section 6 for how to disable refer based call transfer. This functionality will be enhanced in future releases of the 3c software. Univerge 3c is available in onpremise, cloudbased and hybrid deployment models, all of which are priced by the number of users.